Privacy policy

Last Updated: August 2026

At Quick Pick, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, create an account, place an order, or interact with our store.

1. Information We Collect

We collect only the information reasonably necessary to operate our website and provide our services.

Account Information

When you create an account, we may collect information such as:

  • Name

  • Email address

  • Password

  • Billing address

  • Contact information

Orders & Transactions

When you make a purchase, we may collect information necessary to process:

  • Orders

  • Payments

  • Pickups

  • Invoices

  • Transaction records

Payment information may be processed securely through Shopify or other authorized payment providers.

Customer Inquiries

If you contact us with a question, concern, or issue regarding an order, we use the information you provide to respond and assist you.

Website Analytics

We may use analytics tools such as Google Analytics or Shopify analytics to understand how visitors use our website.

This information may include:

  • Device type

  • Browser type

  • Pages visited

  • Website activity

  • General location information

  • Referral source

We do not sell, rent, or trade your personal information for marketing purposes.

2. How We Use Your Information

We may use your information to:

  • Process and manage your orders

  • Manage your customer account

  • Communicate with you about purchases

  • Respond to customer service requests

  • Improve our website and services

  • Maintain transaction and accounting records

  • Prevent fraud or misuse of our services

  • Meet legal and regulatory requirements

3. Protecting Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, loss, alteration, or disclosure.

Customer information is accessible only to authorized personnel who require it for legitimate business purposes.

Passwords are handled using the security measures provided by our website and service providers and are not stored in plain text for staff access.

4. Third-Party Services & Cookies

Our website may use third-party services, including Shopify, payment processors, analytics providers, and other services necessary to operate our online store.

These services may use cookies or similar technologies to collect information about website activity.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Accessing, Updating & Deleting Your Information

You may request access to or correction of the personal information we hold about you.

You may also request deletion of your account and associated personal information, subject to information that we are required or permitted to retain for legal, tax, accounting, fraud-prevention, security, or other legitimate business purposes.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

Any updates will be posted on this page with a revised effective date.

7. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

Quick Pick
Email: Info@quick-pick.ca